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Hi, Have you tried to reinstall it? I had a similar problem with my X5340.
It took a few tricks to get it uninstalled and reinstalled. This is what I had to do. 1) Turn on and hook up your printer. This needs to be done just this one time to get it to show up in Devices and Printers. Otherwise, all I get with my machine is the Lexmark Fax, and as a result, you can't 'Remove' the printer.
2) Once the printer is visible in Devices and Printers, unhook it. 3) 'REMOVE' the Lexmark Printer and Lexmark Fax (if you have one) in Devices and Printers. 4) Stop the Print Spooler. The 'Print Spooler' can be found in Control Panel.
Administrative Tools. 5) Uninstall the software drivers. In the process of doing this, I got a popup Security message from Windows Firewall concerning 'Allowing' Printer Communication. I selected 'Allow'. Some times this appears, and others it doesn't. 6) At the prompt from the Lexmark uninstaller, Reboot. 7) After rebooting, stop the Print Spooler again. Need Printer Driver For Windows 10 on this page.
8) Reinstall software drivers. I used both XP SP3 and Vista Compatibility Mode on different attempts, and both worked. Hook the printer back up when prompted by the installer. Depending on the age of your printer, you might use Win 7 or 8. Before steps 9 + 10, check to see if Bidirectional support is Enabled. It may already be, and if so, skip to Step #11. 9) Unhook the printer again and reboot.