Tips for better search results • Ensure correct spelling and spacing - Examples: 'paper jam' • Use product model name: - Examples: laserjet pro p1102, DeskJet 2130 • For HP products, enter a serial number or product number. Intel Me Driver Windows 10. - Examples: HU265BM18V, LG534UA • For Samsung Print products, enter the M/C or Model Code found on the product label. Update Your Graphics Card Drivers Windows 10 there. - Examples: “SL-M2020W/XAA” • Include keywords along with product name. Examples: 'LaserJet Pro P1102 paper jam', 'EliteBook 840 G3 bios update' Need help finding your product name, number or serial number?
Did this machine come with Windows 10 or was it an upgrade from a shipped Windows 8? The reason I ask is that you might have the Windows 8 drivers still for some hardware so go to HP's site (no where else) and download the correct drivers for your machine for Windows 10 and install them.
Then make sure you have the latest version of Skype. It is unlikely that both the camera and the mic are bad, it is more likely that the drivers or the program is at fault. You can get tech support from HP via phone and probably remote support as well from HP and they can eliminate a few other possibilities before deciding you need to send it back to them. You have to be a little bit crazy to keep you from going insane.
HP Desktop PCs - Webcam is not Working (Windows 10. HP Pavilion Webcam. Check Windows Update for any Windows drivers that might affect your webcam.